Contact Us

Contact Information

At Valemza, we're committed to providing exceptional support for your premium women's fitness apparel needs. Whether you have questions about orders, products, returns, or anything else, our team is here to help. Below are our contact details for easy reference.

General Inquiries

• Email: hello@valemza.com (Our primary channel for all customer service inquiries. We aim to respond within 1-2 business days.)

Physical Address

For correspondence or returns (as per our Refund Policy), use the following address:

• Rodovia José Carlos Daux 5500, Saco Grande, Sala 211 Bloco Campeche A, Florianópolis, SC, 88032-005, Brasil

Note: This is our registered business address. We do not operate a physical retail store at this location. All sales are conducted online.

Business Details

• Trade Name: Valemza
• Legal Name: INOVA DISTRIBUIDORA NEGOCIOS DIGITAIS LTDA
• Trade Number (CNPJ): 51.038.950/0001-46 (Our business registration number in Brazil. The company is currently active as per the latest records from the Receita Federal.)
• VAT Number: Not applicable (In Brazil, the CNPJ serves as the primary tax identification for businesses.)

Additional Support

• Order Tracking and Returns: Refer to our Shipping Policy and Refund Policy for details. Contact us via email for specific assistance.
• Social Media: Follow us on Instagram (@valemzafitness) or Facebook for updates, promotions, and community engagement.
• Privacy Concerns: For data protection or privacy-related questions, please review our Privacy Policy and email us if needed.

We value your feedback and are dedicated to making your shopping experience seamless. If you encounter any issues, don't hesitate to reach out—we're here to assist!